HS Employees of the Months of April – May 2020

HS Employees of the Months of April – May 2020

Following are the Human Services Employees of the Month.  Click the link to see all the fascinating recipients.

Lisa Corral, Program Specialist I with Program Development Division (PDD)

Lisa Corral was selected as the Human Services (HS) Employee of the Month based on her exemplary output, which enhances Children and Family Services’ (CFS’) ability to achieve its critical mission of promoting the safety and well-being of thousands of San Bernardino County’s children and youth. Lisa consistently coordinates and produces dozens of high-quality publications regarding the Independent Living Program, Extended Foster Care and other child welfare programs. Her products include handbook letters, brochures, educational guides, event resources and informational flyers. Through the use of these products, CFS has been able to deliver critical services to assist numerous youth in successfully transitioning out of care and having a strong foundation for flourishing adulthood, thereby assisting in meeting the County goal to “provide for the Safety, Health and Social Service Needs of County Residents.”

In addition, every month Lisa diligently produces the PowerPoint that the CFS Director and her executive team use for The View  – the central communication forum through which the County’s child welfare workforce is equipped with crucial updates regarding best practices and related matters. Lisa is particularly deserving of the HS Employee of the Month recognition because she performs these core duties with utmost professionalism, tireless dedication and remarkable focus.



Tom Gettman, Eligibility Worker III with Transitional Assistance Department (TAD)

Tom Gettman has been an exemplary employee since 1995. Aside from his usual Eligibility Worker III duties, Tom is the Region Super User for imaging and has spent countless hours working on the imaging backlog to prepare for migration. He also serves on a committee to assist in the preparation for California Statewide Automated Welfare System (CalSAWS) migration. Tom has served on the Health Care Program Handbook (HCPHB) committee for many years, offering guidance and support. He is our Medi-Cal guru and can work his way through the toughest trouble shooting problems. He is always willing to lend a helping hand and answer any questions, turning it in to a teaching moment. For example, a Supervisor from another district called him to help locate an image that several others could not find. Tom not only found the image, but he walked her through the process and shared tips to enable her to be able to locate documents. The supervisor shared that she learned so much from Tom and was very grateful.

Tom has also been assisting the Ideal V Actual work group with creating a tool for reconciling an internet audit. He has been instrumental working alongside ITSD to see this tool through to completion with the goal of implementation.

Irma Santos, Teacher II with the Preschool Services Department (PSD)

Irma Santos is recognized by her peers as an excellent teacher, going above and beyond by being a mentor to her peers. As the lead teacher at the Victorville Northgate Head Start site, Irma excels in establishing great partnerships with parents and developing effective strategies to engage children.

Irma embodies the Countywide Vision by her commitment to ensuring San Bernardino County’s youngest residents are successful from Cradle to Career. She applies different strategies beyond the preschool curriculum to help improve children’s emotional and developmental growth. Irma is dedicated and loves her student dearly. Parents consistently complement her on her effectiveness as a teacher and the children admire and adore her. She strategically plans her day and her class is always organized. Irma is not only great with children and families, but also with other co-teachers.



Briceida Bustamante, Supervising Quality Review Specialist III with Program Integrity Division (PID)

As San Bernardino County’s Income Eligibility and Verification System (IEVS) coordinator, Program Integrity Division’s (PID) Time Study Administrator, and California Department of Social Services (CDSS) Program Integrity Branch Point of Contact, Briceida Bustamante ensures that everyone at PID, as well as the Transitional Assistance Department (TAD), is kept current on any changes and/or issues with our IEVS runs, all of the changes with the time studies, and any program updates with Fraud related regulations.

When COVID struck, she voluntarily took the lead to work with Information, Technology and Support Division (ITSD) to ensure our division’s telecommuting equipment needs were met and appropriately handled for the entire division. She develops written processes and assists supervisors and managers who may need one-on-one guidance on these processes. She has provided the division with assistance for time study issues, electronic signatures for Work Performance Evaluation (WPEs), 1040 memos, and Request for Extended Sick and Special Leave (RESSLs); office modifications, and many other tasks. All of this was done despite the fact, that she was training two new supervisors and providing guidance to her units while her supervisors became accustomed to their new roles.

Briceida was instrumental in the operational changes that were needed in navigating other ways of completing the support and business processes necessary to be successful in this new environment. All the while she was providing coverage due to her colleague being out for extended periods. Her leadership was exceptional during these trying times.


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