Following are the Human Services Employees of the Month. Click the link to see all the fascinating recipients.
Emily Bernal is a dedicated County of San Bernardino employee, proudly serving the County since 2008. During her 12 years in Human Services, Emily has held various positions within three departments, providing excellent customer service to residents of all ages. In her current role as Staff Analyst II, Emily supports programs that benefit older adults and adults with disabilities. Her positive attitude, enthusiasm and energy demonstrates her daily commitment to improving the lives of one of the most vulnerable populations in the County.
Emily serves as a vital member of the DAAS-PG Administration Team, conducting valued research and analysis of federal, state and local legislation, reporting impacts and recommending programmatic modifications. She acts in a Communication Liaison capacity, effectively and professionally communicating with internal and external stakeholders to provide information and resolve inquiries. Emily actively works with her colleagues, providing valuable insight and recommendations in the development and expansion of program services.
In the early months of the pandemic, her knowledge, skill-set and talent for collaboration contributed to the successful implementation of the Great Plates Delivered program, an essential nutrition program for seniors who remain sheltered in place. In support of ongoing program administration, Emily developed an extensive data tracking system, which provides for robust program monitoring and detailed reporting. DAAS-PG truly thanks and honors Emily for her outstanding performance, dedication and contributions to the County, the Department and the residents we serve.
Xiang Muchtar joined the County of San Bernardino, Family Stabilization team in February 2020. Xiang was not only new to the team, but also brand new to the County. She was just beginning to train and learn about her new role as a Social Worker II, when in late March we were struck by the COVID-19 pandemic. The County, as a whole, was suffering from supply shortages such as hand sanitizers and masks. When the request for assistance was sent out in April, Xiang was quick to volunteer her services. Since April 2020, Xiang has sewn and donated almost 900 reusable masks to various County departments and community service agencies in San Bernardino County. As we enter October, she continues to sew on her own time and donate to those agencies that may benefit the most from her generosity and skills.
Gregg Lacy is currently the Training and Development Supervisor for the Transitional Assistance Department (TAD)Training Team with PERC. Gregg has been with the County for over 20 years, beginning his career with TAD as an Eligibility Worker and working his way up through the ranks to Supervisor, District Manager, Interim Deputy Director, and now his position with PERC.
Gregg is a dedicated leader who is always looking for ways to support his team and the students that they serve. During the COVID-19 event, Gregg has gone above and beyond and has dedicated himself to ensuring his team, fellow supervisors and the TAD trainees (he and his team are charged with onboarding) are safe and secure. All while maintaining as much of a sense of normalcy as possible. When the department was challenged with delivering training with the majority of trainers and students telecommuting, Gregg adapted and led his team through a successful implementation of TAD’s first virtual onboarding. In addition, Gregg stepped in to take on the task of being onsite each day to ensure that the limited staff in office were taken care of.
Gregg has been invaluable as a pillar of support and consistency and has taken the lead on ensuring that PERC is up to standard with all required safety precautions, even going so far as to clean doors/handles/tables, etc. himself each morning, afternoon and evening until we were able to coordinate a regular cleaning schedule. In addition, he ensured there was always enough supplies for staff and students and upheld safety protocol to keep PERC safe for all. Gregg is a consummate professional and his natural propensity to jump in and provide whatever is needed to help and support those around him are a gift to those who work with and for him. Because of this, he has been unanimously recognized by PERC leadership and staff as our MVP during the pandemic.
As the Data Manager for Public Health, Jake Campbell, Ph.D. oversees the Research, Assessment, and Planning unit comprised of GIS analysts, statistical analysts, epidemiologists, and project management staff.
During the COVID-19 response, Jake and his team led the department’s efforts and supported numerous countywide requirements, for COVID-19 data management, analysis, and reporting. During this time, Jake has led the team charged with developing, maintaining, and revising the County’s COVID-19 Surveillance Dashboard, which provides extensive information on COVID-19 testing cases, hospitalizations, deaths, maps, reopening metrics, and other content that is critical to managing the Countywide COVID-19 response. To date, the COVID-19 Surveillance Dashboard has been viewed over four million times since the start of the pandemic.
In the early stages of the pandemic, he led the development and implementation of a COVID-19 testing appointment management system using Qualtrics, which was used to collect registration information and schedule residents for over 300,000 COVID-19 testing appointments.
Due to increasing needs to manage large data, automate processes, and rely on more advanced analytical systems, Jake led the implementation and upgrade of department data systems, including Tableau, Qualtrics, ESRI and SAS environments, as well as expand the use of Python and RStudio applications. Jake leads efforts to implement performance management processes to support assessment of COVID-19 response plans, as well as the department’s Community Health Assessment and Strategic Plan. His role in Public Health has been vital to providing up-to-date and accurate information to departmental staff, County leadership, media outlets, and residents of the community.